• Senior Citrix Engineer

    Posted Date 10 months ago(8/23/2017 3:54 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    Job Locations
    US-NC | US-IL-Chicago
  • About Us

    PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities. 


    Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses. 


    PCM is an exciting and rewarding place to work.


    The primary responsibility of the Citrix Systems Engineer is to resolve customer pain points with secure, up to date virtualization solutions that best meet the customer’s needs.

    Citrix Systems Engineers support Enterprise and SMB organizations with solutions involving Cloud, On Prem, Virtualization, Networking, Load Balancing, Backup, Monitoring and Recovery.

    Key features of the role will be to provide both pre-sales support and post-sales engineering and install for internal and external managers that includes: development and delivery of presentations and extraneous material to support the customer solution, relationships with local vendor representatives, and communication of key PCM/En Pointe capabilities that enhance local Enterprise and SBM account managers.

    Expected representation of virtualization and networking vendors include: Citrix XenApp, XenDesktop, XenServer, XenMobile, ShareFile and NetScaler MPX, VPX and SDX ADC, VMware ESXi, and Lakeside SysTrack.


    • Provide a reliable, scalable virtual technology platform to deliver applications, desktops and data in a safe, secure manner to business users and partners.
    • Handles problems that the first and second-tier of help desk support are unable to resolve to ensure the problem is corrected within a satisfactory timeframe
    • Implement, manage and support XenDesktop to provide virtual desktops to business users
    • Implement, manage and support XenApp to provide virtual applications to business users
    • Implement and manage Appsense profile management for clients connected to the virtual environment
    • Manage client Group Policy and logon scripts at enterprise level
    • Support manufacturing IT departments in their client virtualization efforts
    • Documenting the respective environments
    • Deploy and support Citrix client on endpoints


    • Bachelor degree in related field or equivalent work experience
    • 4 years IT experience
    • Bachelor degree in computer science or equivalent work experience
    • Group policy/ Active Directory Policy
    • OS Patching Experience
    • ITIL certified
    • Citrix XenApp and XenDesktop experience
    • Netscaler
    • Citrix Practicum Certifications

    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.


    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   


    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.


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