Bid Response Specialist

3 months ago
Requisition ID
2017-1918
Position Type
Regular Full-Time
US-VA-Chantilly

About PCM

PCMG, a wholly-owned subsidiary of PCM, Inc, is a value-added direct market reseller of IT products and services to public sector and healthcare customers nationwide. Through a range of contract vehicles and a dedicated staff of certified professionals, we offer best value solutions from hundreds of name-brand manufacturers. For twenty years, we have been a recognized leader in the public sector IT marketplace providing hardware, software, networking equipment, storage, peripherals and supplies. Our core technical competencies include system architecture, design, and management, from individual notebooks and desktops to the data center and everything in between. As an ISO 9001:2008 registered company, we have built our reputation on quality processes supported by certifications and accreditations at the highest levels with industry partners such as Apple, Cisco, HP, IBM, Microsoft and Oracle.

Overview

Are you interested in starting or expanding a career in technology? Do you have a passion for technology? At PCM-G, we deliver the right technology, all the time.

 

PCM-G is currently seeking a Bid Support Specialist to perform the bid review and analysis process, communicate and negotiate term and condition modifications, provide back-up support to contracts team; interact with partners, Customers, and PCM-G associates. This position is responsible to provide best in class customer service to our Partners and Customers

 

The Bid Response Specialist should have previous experience working in a business environment – preferably experience with external customers either in person or by phone. Some experience or aptitude with numbers to understand cost of goods and how to establish sale price to customers.  Requires great attention to detail and the ability to juggle multiple tasks in order to establish an orderly process flow.

 

Responsibilities

  • Review government RFI/RFQ/MMR requests.
  • Collaborate with the vendors and/or distribution to provide an accurate quote for products, supplies and/or service offerings.
  • Prepare quote utilizing the supplier quote as basis for cost.
  • Provide final response documents to ensure compliance and accuracy for responses.
  • Process orders that result from quotes.
  • Follow up on shipment / invoicing to close order.
  • Full communication with customers to establish and maintain relationships.
  • Working knowledge of supply chain terminology and concepts a plus.

Qualifications

  • Customer Service/Sales background or recent college graduate.
  • Excellent verbal and written communication skills.
  • Extraordinary customer service skills that focus on supporting the PCM-G brand. 
  • Ability to develop rapport with internal and external counterparts.
  • Must have an extreme attention to detail and be highly organized.
  • Working outside of stated business hours when extraordinary business needs demand; process-oriented, with the ability to work effectively under pressure.
  • Team player with a positive attitude, high energy and enthusiasm.
  • Quality orientation and pride in work product.
  • High standards of ethics and integrity.
  • Proficiency in Microsoft Word and Excel required.

 

Why work for PCM?

PCM-G is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

PCM-G: The right technology, delivered!
 

 

PCM-G Offers:

  • Guaranteed base salary PLUS uncapped commission potential
  • Incremental incentives for AE’s such trips, cars, tablets, TV’s
  • Career advancement opportunities
  • Medical, dental, and vision benefits
  • Company paid vacation and sick time
  • 401K matching program participation 

PCM-G is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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