Microsoft Skype for Business Architect

Posted Date 4 months ago(10/17/2017 4:25 PM)
Requisition ID
Position Type
Regular Full-Time
Job Locations

About Us

Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added reseller and systems integrator. Fully accredited and authorized by major manufacturers including Apple, Cisco, Dell, HP Inc., HPE, Lenovo, Microsoft, Symantec, VMware and 1500 others, PCM offers product and service solutions to mid-market and enterprise level businesses. 


With annual sales of $2B+, $800M+ in Microsoft licensing revenue, 3000+ employees and over 400,000 products available, PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

PCM: The right technology, delivered!


MUST be an expert in level 400 or above Skype for Business.
As a Skype for Business Lead Engineer you will participate in all aspects of the project delivery lifecycle which includes technical design, implementation, documentation, testing, deployment and support of Microsoft Unified Communication technologies for our clients.   Must be willing to travel at least 60 percent of the time to customer sites.
As a member working in a team environment you will closely work with Solution Architects and Leads on project activities. This position also offers the opportunity to mentor junior resources on technical projects and consulting skills.


  • Work independently or on a team to build, deploy, and migrate customers to Microsoft Unified Communication Platforms including Lync/Skype for Business, Exchange Unified Messaging, and Office 365
  • Participate in customer team meetings to gather business and technical requirements for projects
  • Participate in team meetings to discuss ongoing project status and deliverables
  • Apply and share knowledge; contribute ideas and opinions
  • Participate in customer team meetings and lead conversations with senior client personnel to understand business requirements and present technical solutions
  • Convey technical concepts clearly and confidently to non-technical people
  • Convert business requirements into sound technical solutions including both high-level architecture and detailed design
  • Manage his or her own work with minimal oversight and proactively communicates status and risks to project leadership
  • Apply and share knowledge; contribute ideas and opinions
  • Participate in PCM’s blogging program to share experience with the industry
  • Participate in PCM’s webinar series
  • Builds and maintains relationships with Microsoft Skype for Business TSPs


  • Strong consulting and communication skills. Ability to work effectively with various organizations in pursuit of problem solutions
  • Strong Lync 2013, Skype for Business, and VoIP troubleshooting skills
  • 5+ years of experience with Office Communication Server 2007/R2, Lync 2010, Lync 2013, Skype for Business, Lync/Skype for Business Online deployments and migrations both on premise and in the cloud
  • 5+ years of experience with Exchange 2007/2010/2013/Online Unified Messaging deployments and migrations
  • 3+ years of experience with Microsoft certified voice gateways (AudioCodes, Sonus, etc.)
  • 3+ years of experience with Microsoft certified IP phone deployment and management (Polycom CX/VVX, AudioCodes, etc.)
  • 3+ Years working with Telecom Providers, understanding codecs, line types, and protocols.
  • 3+ Years of Experience working with IP Segmentation
  • 3+ Years of number porting
  • 3+ Years working with Public Switched Telephone Networks
  • Understanding of integration, points a plus
  • Some experience with network switching, routing, quality of service, bandwidth control, etc.
  • Some experience with any of the following a plus: Cisco / Avaya / Third-Party IP Telephony
  • Any experience mentoring or managing technical resources


Why work for Us?

Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.


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