Sr IT Support Specialist

3 weeks ago
Requisition ID
Position Type
Temporary Full-Time

About PCM

PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities. 


Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses. 


PCM is an exciting and rewarding place to work.


The Engineer must have excellent communication skills along with an in-depth understanding of the current Microsoft enterprise platforms. The Engineer must also have excellent time management skills to be up for the challenge of working under deadlines in order for IT customer projects to be successful.


  • MS Exchange email migrations
  • O365 administration
  • Hands on experience on Virtualization, ESX, VMWare, and Hyper-V based OS
  • Knowledge of Microsoft AD, GPO, Windows Server operating systems and core infrastructure components including SQL, file/print, PKI, NPS, DFS & data migrations
  • Expertise in SAN/NAS Disk allocation with troubleshooting skills
  • Expertise in Disk Management and Partitioning tools
  • Ability to communicate with project managers, sales representatives, customers, and other stakeholders
  • Aggressive problem solver, who is willing to learn and be coach-able
  • Ability to work independently and adhere to pre-defined project deadlines
  • Excellent communication and high level of accountability
  • Motivated, driven, and works well independently and with a team
  • Always researching a better more efficient way to fix something


  • Associate’s degree (Bachelor’s degree preferred)
  • Solid knowledge of networking protocols and concepts
  • VPN, Routing, Ports, TCP/IP, Network analysis tools
  • Knowledge and hands-on experience providing support to users using Windows 7, Windows 8 and Microsoft applications.
  • SharePoint administration, nice to have.

Why work for PCM?



PCM Offers:

  • We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.


    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   


    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 




We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


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