• Audio Visual Technician

    Posted Date 2 weeks ago(6/8/2018 4:21 PM)
    Requisition ID
    2018-2706
    Position Type
    Regular Full-Time
    Job Locations
    US-PA-PITTSBURGH
  • About Us

    PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities. 

     

    Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses. 

     

    PCM is an exciting and rewarding place to work.

    Overview

    AV Systems Lead Technician proficient in hands-on Professional Audio-Visual Commercial Installations, configuration and leading projects from inception to completion while delivering high quality client service. This person will be the primary Lead Technician for audiovisual projects of all sizes and varieties.

    This position will provide professional challenge and growth opportunities to any AV Technician who exemplifies leadership and communication skills that advance the AV integration process.  This position is a multi-faceted position incorporating AV Installations, servicing and scheduled AV maintenance.  The ideal candidate will be part of a growing technology division with opportunity to advance as the division continues to grow.  The candidate will be involved in providing technical consultation, assist in scheduling, and also assist in the coordination of installation, and other trade services through sales engineering and project management.

     

     

     

    Responsibilities

     

     

    • Responsible for the installation of AV systems, including Video Walls, Digital Signage, Flat Panel Displays and Mounts, Projectors and associated rack fabrication
    • Regular job duties to include Commercial Audio-Visual system commissioning, final configurations and troubleshooting
    • Must have contemporary hands-on experience with installing Commercial AV systems including microphones, speakers, flat panel displays, low-voltage controls, lighting, video conferencing systems, cameras, rack fabrications and all associated field cabling and rack wiring
    • Identify and address technical or logistical impediments to delivering scope of work 
    • Involvement in the day-to-day interface with company personnel and clients in the deployment of AV system requirements and in the scheduling, execution and installation for the projects
    • Performs diagnosis and resolution of complex AV hardware and software problems for clients. Recommend and implement corrective solutions.
    • Interface with vendors and other technical partners.
    • Coordinate with Service and Support to help facilitate all technical support tasks.
    • Technical, analytical with an ability to manage multiple tasks and disciplines as they apply to technology.
    • Ability to maintain high standards while working with ever-changing work demands and deadlines.
    • Ability to effectively manage individual and future team time schedules on multiple projects at various stages of completion.
    • Focused customer service attitude.

     

     

    Qualifications

     

     

     

     

    Qualifications

    • At least 5 years of experience with commercial audio-visual installation, configuration and service

     

    ·         Current or pursuing CTS, or CTS-I certification

     

     

    • Audio Visual certifications a plus (Extron, Crestron, AMX, Bi-AMP, etc.)

     

     

    • Strong written, verbal and customer service skills as well as strong interpersonal skills and the ability to work with various internal departments and personnel

     

     

    • High level of proficiency in the use of business application systems including programs such as MS Excel, MS Outlook, MS Project and MS Word plus specialized software applications specific to the AV industry

     

    • Ability to assist with technical design, proposal pricing, logistics/challenges
    • Ability to load and diagnose programming (Crestron, AMX) desired
    • Experience with commercial audio-visual project management
    • Firm understanding of the life cycle of a technology project
    • Ability to read and interpret architectural blueprints

     

    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.

     

    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   

     

    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 

      

    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

     

    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.

     

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