PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities.
Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.
PCM is an exciting and rewarding place to work.
SERVICENOW ENGAGEMENT MANAGER
Needed immediately with PCM in Alpharetta, GA
Engaging new role responsible for leading the successful delivery of ITSM software solutions and services, in a client consulting environment. The ideal candidate is a true Engagement Manager with strengths in ServiceNow technology and processes. Proven track record of leading deployments of Enterprise Software Solutions in a client environment, with a passion for delivering real business value to customers. You will be responsible for managing the full systems development lifecycle from requirements gathering through coding, testing and implementation. You will work closely with clients and must demonstrate individual, functional and professional knowledge to ensure work products and deliverables are of the highest caliber.
You will use your exceptional project management skills to execute the successful delivery of large, complex ServiceNow projects for enterprise customers, often handling multiple engagements at a time - all while keeping our customer satisfaction rating at one of the highest levels in the ServiceNow ecosystem.
You will also contribute to the growth of our company by helping to build out collateral, improve existing methodologies, conduct internal training, and develop best practice improvements.
Over 5 years of engagement management experience and are fully capable of leading large, transformative engagements (1 million dollars plus projects) and have deep experience in shepherding project teams through a proven methodology to successful delivery of solutions on the ServiceNow platform.
You have demonstrable delivery experience with project financial management and high customer satisfaction ratings.
We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.
PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.
PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.
PCM: The right technology, delivered!
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims. Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM. PCM will not solicit money or banking information from applicants. Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.