• Help Desk

    Posted Date 5 days ago(2/15/2019 11:30 AM)
    Requisition ID
    Position Type
    Regular Full-Time
    Job Locations
  • About Us

    PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities. 


    Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $2.5B+ , 4500 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses. 


    Searching for a Help Desk/ Technical Project Coordinator  to work on a team that supports  Digital Signage who  can multi task, work in a fast paced environment, is proficient in Windows XP, 7 and 8.1, has 2+ years’ experience in a help desk environment, has basic networking knowledge (understand basic IP protocols, basic switching and routing) and is proficient in Microsoft suites. Understanding how to mount TV’s and Digital signage, experience dispatching and scheduling technicians as well as working on a national project/rollout, and Network+ and A+ certifications a plus.



    This candidate will support our Digitial Signage Installers with networking, troubleshooting and related skills.  We are looking for candidates who are available for 11 am- 7:30 pm shifts.   


    •       Minimum two years’ experience in a help desk environment.
    •       Basic computer hardware and networking experience.
    •       Ability to work in a fast paced environment.
    •       Ability to multi-task and with interruption.
    •       Ability to work in a close team environment.
    •       Proficient in Microsoft suite software
    •       Proficient with Windows XP, 7, and 8.1
    •       A+ or Network+ certification  – or equivalent experience

    •       Understanding mounting TV's and signage a plus
    •       Ability to handle multiple responsibilities with minimal oversight
    •       Experience dispatch/scheduling of technicians a plus
    •       Experience working on national project/rollout a plus



    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.


    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   


    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.