• Cloud Practice Engagement Manager

    Posted Date 11 months ago(10/24/2018 12:30 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    Job Locations
  • About Us

    PCM is a leading IT provider of technology solutions including hardware products, software, services and consulting in most industries including small, medium, enterprise and public sector organizations throughout the US, Canada, Europe and beyond. We were founded in 1987 and have grown to 4,100+ employees.


    Our comprehensive expertise and proven experience in emerging, advanced and legacy technologies stands out in a crowded market. We leverage our vast array of certified personnel, valuable partnerships, mature process and scale to achieve our clients IT objectives and position them for future success.


    Our business IT strategists, market specialists and technical engineers are trained to listen to, learn from and enable our customers’ success.


    PCM offers exceptional procurement and logistics for a broad range of IT products. We provide consulting and implementation services delivered through more than 1,400 service engineers. With PCM, you have a rich array of managed, professional and operational services to lower your organization’s operating costs, increase business agility, improve overall efficiency, and help you succeed in today’s global economy.


    PCM is experiencing incredible growth while helping customers transorm and modernize with cloud solutions. We are an industry leader in combining customer consultative services in licensing solutions, the appropriate support and managed services to help customers succeed, and the project based services to help them succeed from the start.

    The Cloud Practice Engagement Manager will be responsible for guaranteeing ongoing internal readiness and execution excellence related to modern cloud based solutions, with particular focus on Microsoft's Coud Solution Provider (CSP) program and PCM's unique value based PCMCare offerings.

    This role will also be responsible for leveraging learnings to enhance and grow our solutions to respond to the constantly changing technology lanscape.

    Attention to detail and the ability to think strategically are critical to our success.



    • Responsible for providing readiness resources and training to internal sales and sales support staff
    • Analyze and report on PCM's cloud business and help identify unique insights that can be turned into action
    • Manage relationships across multiple teams in multiple geographies to ensure cross-functional and cross-geographical alignment on cloud based offerings
    • Work directly with sales and customers to ensure world-class satisfaction
    • Collect feedback from stakeholders focused on areas of improvement around cloud strategy, processes, and business outcomes
    • Understanding of service opportunities related to cloud opportunities to enable the broader organization to commoditize and drive closure of service opportunities related to cloud consumption and usage


    • Minimum of 5 years in technology field
    • Robust understanding of cloud licensing
    • Familiarity with Microsoft Cloud Solution Provider Program
    • Excellent communication skills
    • Strong problem solving skills
    • Highly focused on customer solutions and satisfaction
    • Vendor management experience (sales or operations) preferred

    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.


    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   


    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.


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