• Director - PMO

    Posted Date 2 weeks ago(1/3/2019 11:28 AM)
    Requisition ID
    Position Type
    Regular Full-Time
    Job Locations
    US-OH-Lewis Center
  • About Us

    PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities. 


    Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $2.5B+ , 4500 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses. 


    The PMO is focused on delivery of projects for external enterprise clients/customers. These engagements typically involve planning and execution of large scale national hardware deployments.  Examples of typical projects include:

    • 16,000 PCs deployed across 320 sites located in 14 states,
    • Multiple work streams for banking customer – Server, PC and Printer Refresh, as well as new builds, retro fits, and new market integration,
    • Digital signage deployments in retail customer environments.


    The DirectorProject Management Office (PMO) has primary responsibility for providing leadership, integration and management of the PMO processes and functions to improve the consistency and efficiency of project delivery across the End Point Technology (ETG) organization. This position is involved in defining, planning, tracking and managing the projects assigned to the team.



    • Defining PMO strategy and leading the design and implementation of PCM’s common project management methodology, standards and tools to drive and facilitate the successful delivery of projects,
    • Developing and implementing PMOprocesses and policies,
    • Reviewing tools and systems for improved efficiency gains,
    • Maintaining PMO governance, reporting and review framework to provide view of all project activity,
    • Managing interdependencies and coordination across projects to ensure that information relating to project deliverables, risks and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated,
    • Coordinating forecasts and projections with regional directors.


    Resource Management

    (Team currently consists of 10-15)

    • Defining business strategies and PMO policies to enable the strategic coordination of multiple major projects and initiatives to improve efficiency and effectiveness of projects and resource utilization,
    • Providing direction and oversight of the ETG PMO project management staff to ensure projects meet customer goals and requirements,
    • Mentor, monitor and develop direct reports,
    • Attracting, developing and retaining highly skilled and top-performing talent.



    • Providing leadership that enables PCM associates and customers to have confidence in PCM,
    • Maintaining customer relationships with key accounts - understanding and impacting prospects and projects that have the largest impact on PCM,
    • Maintaining relationships with PCM account management team to promote PMO capabilities,
    • Fostering collaborative and mutually supportive relationships with ATG & MTG PMO Directors and PCM senior stakeholders, assessing cross-functional project team capability,
    • Providing coaching, training and support to enhance the PMO teams project/program management capability, and improving collaborative development and project results,
    • Maintaining and building key vendor, manufacturer and/or partner relationships.



    • Working with account management team, presales consultants and other department leaders to define, prioritize, and develop projects and programs,
    • Crafting PMO responses to RFPs,
    • Providing pricing input to presales consultants,
    • Articulating PCM’s value proposition to customers -- presentations, calls, onsite meetings,
    • Presenting to and educating sales team on PMO.

    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.


    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   


    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.




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