• Bid Response Specialist

    Posted Date 2 months ago(11/28/2018 10:31 AM)
    Requisition ID
    2018-3193
    Position Type
    Regular Full-Time
    Job Locations
    US-OH-Dayton
  • About Us

    PCM-G has been serving the technology needs of public sector customers worldwide for nearly 30 years.  Through a range of contract vehicles and a dedicated support team, we ensure your project is a success, on time and under budget. Our innovative IT solutions offerings for the Public Sector include Cybersecurity, Cyber Supply Chain Risk Management (C-SCRM), Secure Mobile Computing, Data & Predictive Analytics, High-Density Wi-Fi, Cloud Computing, Change Management, Healthcare, and the Digital Classroom. PCM-G also offers managed and professional services, IT and infrastructure consulting, and system architecture design and management solutions.

     

    PCM-G actively recruits military veterans to join the company. PCM-G headquarters are located in Herndon, Virginia, just outside of Washington, D.C.

    Overview

    Are you interested in starting or expanding a career in technology? Do you have a passion for technology? At PCM-G, we deliver the right technology, all the time.

     

    PCM-G is currently seeking an Entry Level Customer Support Bid Response Specialist to perform the bid review and analysis process, communicate and negotiate term and condition modifications, provide back-up support to contracts team; interact with partners, Customers, and PCM-G associates. This position is responsible to provide best in class customer service to our Partners and Customers

     

    The Bid Response Specialist should have previous experience working in a business environment – preferably experience with external customers either in person or by phone. Some experience or aptitude with numbers to understand cost of goods and how to establish sale price to customers.  Requires great attention to detail and the ability to juggle multiple tasks in order to establish an orderly process flow.

     

    Responsibilities

    • Review government RFI/RFQ/MMR requests.
    • Collaborate with the vendors and/or distribution to provide an accurate quote for products, supplies and/or service offerings.
    • Prepare quote utilizing the supplier quote as basis for cost.
    • Provide final response documents to ensure compliance and accuracy for responses.
    • Process orders that result from quotes.
    • Follow up on shipment / invoicing to close order.
    • Full communication with customers to establish and maintain relationships.
    • Working knowledge of supply chain terminology and concepts a plus.

    Qualifications

    • No experience required, willing to train
    • Customer Service/Sales background or recent college graduate.
    • Excellent verbal and written communication skills.
    • Extraordinary customer service skills that focus on supporting the PCM-G brand. 
    • Ability to develop rapport with internal and external counterparts.
    • Must have an extreme attention to detail and be highly organized.
    • Working outside of stated business hours when extraordinary business needs demand; process-oriented, with the ability to work effectively under pressure.
    • Team player with a positive attitude, high energy and enthusiasm.
    • Quality orientation and pride in work product.
    • High standards of ethics and integrity.
    • Proficiency in Microsoft Word and Excel required.

     

    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.

     

    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   

     

    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 

      

    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

     

    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.

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