• Installation Tech Lead

    Posted Date 2 days ago(1/14/2019 2:00 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    Job Locations
  • About Us

    PCM is one of the fastest-growing value added direct marketers of technology solutions for business, government and educational institutions as well as consumers. We’ve built an environment that is fast-paced, growing and continually changing with the needs of industry. Our rapid growth and expansion has created numerous career and advancement opportunities. 


    Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses. 


    PCM is an exciting and rewarding place to work.


    PCM is hiring a Digital Signage Installation Technician Lead to install and service digital signage systems in the Chicago, IL area as well as be willing to travel during large Health Care System roll-outs and take on primary lead technician responsibilities. The Lead Technician will travel up to  50%  and must not only have the technical skillset to install DS systems but also have the soft skills to work with end user customers. During this time, the tech will travel to different locations and ensure quality of installations as well as provide support to 3rd party installers during these roll-outs.


    Install and mount multiple displays of varying sizes in doctors offices and hospitals

    Run and terminate cable

    Image PC's

    Troubleshoot displays, connectivity, Windows/Linux PC's and Android tablets

    Familiarity with XP, Win 7, Win 8.1

    Train other technicians

    Travel into areas when necessary to provide lead responsibilities during roll-outs. This includes providing project guidance and training to new technicians, oversight of installations at locations to ensure quality throughout the installation, the sites are left satisfied by the installations as well as de-escalate any issues that may arise during an installation.



    5+ years Digital Signage installation experience

    5+ years cabling experience

    5+ years mounting displays

    5+ years management experience

    A+ certification a plus

    Network+ certification a plus

    XP, Win 7, Win 8.1 and Android troubleshooting experience

    Willingness to travel up to 50 %

    National roll-out experience a plus

    Ability to work in a fast paced environment

    Ability to multi-task with interruption

    Proficient in Microsoft Suite software

    Ability to handle multiple responsibilities with minimal oversight





    Why work for Us?

    PCM Offers:

    We offer an environment for career-driven individuals seeking to make a solid contribution to our company objectives and their own career enhancement. If you want to work in a challenging, performance-based environment and be rewarded for your efforts, then PCM is the place to build your career.


    PCM offers a competitive base salary, bonus, 401K with a company match and medical/dental benefits as well as an Employee Purchase Plan, company sponsored discount programs and paid time off.   


    PCM is more than an IT provider: we are a trusted technology partner for thousands of businesses across the country specializing in cloud, data center, mobility, networking, security, and software solutions.

    PCM: The right technology, delivered! 


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


    Disclaimer: PCM extends offers of employment only to qualified candidates who have applied for a position using our official application through our career site, iCims.  Please be on alert for possible fraudulent offers of employment or "phishing" actions that may come from individuals or entities impersonating PCM.  PCM will not solicit money or banking information from applicants.  Once employment has been confirmed and as part of the onboarding process, new hires will receive instructions from PCM to set up their direct deposit information from our payroll department.


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